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New user guide

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Fees & platforms

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Account features

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Manage my account

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Services and programs

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Privacy & security

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How do I change or reset my account password?

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At the top right corner, you’ll see a 'Hello, [your name]' message with a dropdown arrow. Click on it and select Settings

At the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select SettingsAt the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select Settings
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Click on the Password Settings section

Click on the Password Settings sectionClick on the Password Settings section
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Request a one-time code. It will be sent to your registered email

Request a one-time code. It will be sent to your registered emailRequest a one-time code. It will be sent to your registered email
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Check your email for the 6-digit code, it may take a few minutes to arrive. Make sure to check your spam folder.

If you need to re-send it, click on Try again, next to the Continue button. For further assistance, please contact us at support@tvmarkets.com.

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6.

Return to your Cabinet and type the code

Return to your Cabinet and type the codeReturn to your Cabinet and type the code
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Enter your current password

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Create a new password and confirm it. Passwords must be at least 8 characters and include at least one lowercase, one uppercase, one number, and one special character

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Press Continue