Tradeview Markets - Common Issues In The Id Verification Process

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Common issues in the ID verification process

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The QR code or the Complete on your device card redirection aren’t working

Please refresh the page and try again following the steps for your preferred ID verification method; either click on the ‘Complete on your device’ card or scan the QR code with your cell phone.

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I clicked on the Continue button, but I’m unable to continue with the ID verification process

To complete the ID verification process you need to either click on the ‘Complete on your device’ card or scan the QR code with your cell phone and follow the steps.

You’ll know the process is completed when you see the following success message:

Once the application is completed, click on Continue, you should be able to move on to the Proof of address step.

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Document upload issues

If you're having trouble capturing your document correctly, and you keep being redirected to the document type selection, there might be an issue with the quality, expiration, or authentication of the document.
Pay close attention to the error message for specific details. If the problem continues, we recommend trying a different type of document and ultimately contacting us.

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Selfie verification issues

If you're having trouble with the selfie step, make sure to follow the instructions displayed under the oval frame. Adjust the distance between your phone and your face until the framing works. If the problem continues, please contact us for support.

Verify your ID and complete your application process!

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Risk Disclosure

There is a risk of loss in trading foreign currencies and it is not suitable for everyone. Tradeview is not responsible for any gains or losses on currency rates or exchanges during any transaction.

The services and products offered by Tradeview Ltd. are not being offered within the United States (US) and not being oﬀered to US Persons, as defined under US law. The information on this website is not directed to residents of any country where FX and/or CFDs trading is restricted or prohibited by local laws or regulations.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 64% of retail investors' accounts lose money when trading CFDs with Tradeview. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Headquarters: Grand Cayman, KY1-1002, 4th Floor Harbour Place. 103 South Church St, PO Box 1105.

High Risk Warning: Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading and seek advice from an independent financial or tax advisor if you have any questions.

Advisory Warning: Tradeview provides references and links to selected blogs and other sources of economic and market information as an educational service to its clients and prospects and does not endorse the opinions or recommendations of the blogs or other sources of information. Clients and prospects are advised to carefully consider the opinions and analysis offered in the blogs or other information sources in the context of the client or prospect's individual analysis and decision making. None of the blogs or other sources of information is to be considered as constituting a track record. Past performance is no guarantee of future results and Tradeview specifically advises clients and prospects to carefully review all claims and representations made by advisors, bloggers, money managers and system vendors before investing any funds or opening an account with any Forex dealer. Any news, opinions, research, data, or other information contained within this website is provided as general market commentary and does not constitute investment or trading advice. Tradeview expressly disclaims any liability for any lost principal or profits without limitation which may arise directly or indirectly from the use of or reliance on such information. As with all such advisory services, past results are never a guarantee of future results.