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Fees & platforms

Account features

How do I change or reset my account password?

2.

At the top right corner, you’ll see a 'Hello, [your name]' message with a dropdown arrow. Click on it and select Settings

At the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select SettingsAt the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select Settings
3.

Click on the Password Settings section

Click on the Password Settings sectionClick on the Password Settings section
4.

Request a one-time code. It will be sent to your registered email

Request a one-time code. It will be sent to your registered emailRequest a one-time code. It will be sent to your registered email
5.

Check your email for the 6-digit code, it may take a few minutes to arrive. Make sure to check your spam folder.

If you need to re-send it, click on Try again, next to the Continue button. For further assistance, please contact us at support@tvmarkets.com.

6.

Return to your Cabinet and type the code

Return to your Cabinet and type the codeReturn to your Cabinet and type the code
7.

Enter your current password

8.

Create a new password and confirm it. Passwords must be at least 8 characters and include at least one lowercase, one uppercase, one number, and one special character

9.

Press Continue

Services and programs

Privacy & security

How do I change or reset my account password?

2.

At the top right corner, you’ll see a 'Hello, [your name]' message with a dropdown arrow. Click on it and select Settings

At the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select SettingsAt the top right corner, you'll see a Hello message with a dropdown arrow. Click on it and select Settings
3.

Click on the Password Settings section

Click on the Password Settings sectionClick on the Password Settings section
4.

Request a one-time code. It will be sent to your registered email

Request a one-time code. It will be sent to your registered emailRequest a one-time code. It will be sent to your registered email
5.

Check your email for the 6-digit code, it may take a few minutes to arrive. Make sure to check your spam folder.

If you need to re-send it, click on Try again, next to the Continue button. For further assistance, please contact us at support@tvmarkets.com.

6.

Return to your Cabinet and type the code

Return to your Cabinet and type the codeReturn to your Cabinet and type the code
7.

Enter your current password

8.

Create a new password and confirm it. Passwords must be at least 8 characters and include at least one lowercase, one uppercase, one number, and one special character

9.

Press Continue